horse castration


Horse testicles, splayed open.

GOOD morning, Reader!!!

Right, horse castration.

It's the thing you see on a farm, at a ranch … and at the dentist.

Last week, I showed up for my (overdue) cleaning.

It was a new dentist's office, and it had ticked enough boxes to win my vote.

✅ close to where we’re currently staying

✅ a reasonable out-of-pocket price tag

And — most importantly —

✅ zero reviews of horse castration

Booked.

When I got there, they whisked me to bay 4. Everything was nice enough. Calming music was playing overhead, no one was screaming from an extraction gone wrong.

It was everything you want out of a dentist.

They took x-rays, did a quick consult, and bing-bam-boom it was time for the exam.

They dropped the chair and once I was fully supine, I spotted a delightful touch.

A ceiling tv!

Wonderful! As you’re making my gums bleed and chastising me for not flossing more, I can keep myself distracted with …

HORSE CASTRATION.

Yes. The TV was tuned to horse castration.

Not the censored kind (if that exists?).

Nope, I got the full visual:

  • Tranquilizer
  • Horse falls to ground
  • Put some ointment in his eye to keep it lubricated
  • Tie up a leg for safety / S&M
  • Slice
  • Pop out bloody veiny testicle
  • Zoom in on bloody veiny testicle
  • Take way too long to remove bloody veiny testicle
  • Worry about anesthetic wearing off
  • “Rob, we need to move faster.”

Don’t worry — they got both out. And — don’t worry — there was nooooo shortage of blood or veininess as they made it to the finish line and woke Mr. Horse up.

They finished my cleaning shortly after and asked to schedule my next appointment.

Sooooo, let’s chat about customer experience.

Your copywriting doesn’t live in a vacuum. It lives within an ecosystem that has one job: TO GET YOU CLIENTS. And when you *haven’t* thought through your customer's journey, you end up with — that’s right — horse castration.

▶️ When you have an amazing offer, but your homepage is missing the link to your inquiry formhorse castration.

▶️ When you have a super cool freebie, but it doesn’t at all relate to your serviceshorse castration.

▶️ When you’re super active on social media, but you haven’t taken the time to write a sales page horse castration.

You may be hurting your conversion rate if you haven't taken EVERYTHING into consideration, like ... what you're going to show on television to your nervous dental patients.

So as you’re writing your website, your sales page, or your emails, think about how your reader is going to interact with it ALL.

  • What did they see before they landed here?
  • What is their experience as they’re reading?
  • What do you want them to do when they’re done?

A well-written website seamlessly leads your reader to the action you want them to take.

A well-written sales page seamlessly leads your reader to the cart.

A well-written email naturally asks you a question you didn’t see coming:

Have you ever seen a horse castration?

Hit reply and tell me! (Seriously, I considered vet school once. Did I choose horribly wrong when I became a copywriter?)

Much love ✌️ Kelsey

If you’re at all like, “Wait, Kelsey, I think my website is horse castration,” hit me up here.

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